Shipping, Discounts & Payment

Shipping

Germany

EUR 4.90

from EUR 40.00 value of goods free of charge
EU EUR 6.90
Switzerland 9.90 EUR
Worldwide EUR 29

 

The goods are sent by DHL from Hemsbach, the current delivery time within Germany is approx. 3-5 working days.

 

discounts

Promotional discounts, discount codes and vouchers can be redeemed in the checkout and will be offset against the normal price there directly before the purchase is completed. Only one discount can be redeemed and offset at a time, a combination of two or more discounts is not possible. Third-party products are usually excluded from discounts unless they are explicitly advertised. A subsequent discount from an order that has already been completed is also excluded. Vouchers and introductory discounts for new products, for example, can generally only be redeemed once.

 

Return and return of care products

In any case, the buyer bears the costs for return and return shipping, for which he has a 14-day right of return. No reason for the return has to be given for the return, but the order number must be recorded or stored in the return so that the chargeback can be assigned. Without this information, the reimbursement cannot be assigned. 

Please send yours Return to the following address : 

Erdt Concepts GmbH
C/O GOELDS GbR
Tilsiter Strasse 17
69502 Hemsbach

The refund will be made using the same payment method that the buyer chose when purchasing. If you choose to pay in advance, the customer must provide us with their bank details so that the amount can be properly refunded to their specified bank details.

Return and return of textiles

The buyer has a 14-day right of return. No reason for the return has to be given for the return, but the order number must be recorded or stored in the return so that the chargeback can be assigned. Without this information, the reimbursement cannot be assigned. 

Textile returns (applies exclusively to clothing goods, without hats/caps) must be processed via the following link:

HERE TO RETURN CLOTHING

The refund will be made using the same payment method that the buyer chose when purchasing. If you choose to pay in advance, the customer must provide us with their bank details so that the amount can be properly refunded to their specified bank details.

payment methods

Bank transfer (in advance)

  • No additional fees
  • If the goods are immediately available at the time of your order and after GØLD's has been able to confirm receipt of payment, your order will be sent to you promptly.

Bank details Germany:

Commerzbank
Account holder: GOELDS GBR
PAGE: 79540049 
WHO: 704448000
IBAN: DE13 7954 0049 0704 4480 00
BIC (SWIFT-CODE): COBADEFFXXX

 

PayPal

  • No additional fees
  • Your bank or credit card details are only stored with PayPal. That's why they are not sent over the Internet again with every online purchase - this makes PayPal payments extra secure. You can also easily pay with two clicks.
  • For more information about PayPal, see https://www.paypal.com/de/webapps/mpp/pay-online

 

Amazon Payments

  • No additional fees
  • You don't have to enter your details every time. Amazon Pay uses the information you already have on Amazon to make checkout quick and easy.
  • Learn more about Amazon Pay at https://pay.amazon.com/de/shopper

 

Instant bank transfer

  • No additional fees
  • No need to enter long card numbers
  • No opening of an additional account and therefore no storage of customer data.
  • No worries: With Sofortüberweisung you can easily complete your order with your online banking data. Immediately afterwards you will receive a transaction confirmation and your order can be processed directly. Convenient and safe. click. Complete.
  • You can find more information about the immediate transfer at https://www.klarna.com/sofort/

 

Credit card

  • No additional fees
  • No opening of another account and therefore your customer data will not be saved.
  • When paying by credit card, you can enter your credit card details directly in our checkout at the end of the ordering process. Pay particular attention to the correct spelling of the card number, the period of validity and the verification code. Your order will be released immediately and processed by us.

 

Klarna

  • No additional fees
  • No opening of another account and therefore your customer data will not be saved
  • Pay immediately when completing the order. No credit card number, no additional passwords, no worries
  • Pay later. Only pay what you like. Look at your order first and then decide what you want to keep
  • Pay in rates. Pay for your orders in increments and at your own pace. You decide how much you want to pay each month
  • You can find more information about Klarna at: https://www.klarna.com/de/

 

Apple Pay

  • Simply pay online. Pay without creating an account, entering your credit card information, or filling out a complicated form, all with just Touch ID.
  • Pay safer. When you make a purchase, Apple Pay uses a device-specific number along with a unique transaction code. Your card number is never stored on your device or Apple servers, and Apple never shares it with merchants when you check out.
  • Your purchases remain private. If you pay with a bank card, Apple Pay doesn't store any information about your transaction that can be traced back to you.
  • For more information about Apple Pay, visit: https://www.apple.com/de/apple-pay/

 

Google Pay

  • No fees.
  • With Google Pay, you can add your PayPal account, debit or credit card for quick and easy checkout.
  • Encrypted and protected by Google. Google Pay protects your payment information with multiple layers of security. We use one of the most advanced security infrastructures in the world. So your account is always safe.
  • Collect bonuses and points. With Google Pay, you can conveniently save loyalty cards on your smartphone and show them when you go shopping so you don't miss out on any more points or special offers.
  • For more information about Google Pay, visit: https://pay.google.com/intl/de_de/about/